FAQ
Tech Support:
Call 630.320.2994
Conference Support:
Call or Text 228.324.4547

Live tech support available during conference hours only

General Questions

Yes, the 2020 Fall Social Work Institute will be virtually live streamed to your desk. Visit www.socialworkfoundations.com for more information and to register online.

The Fall Social Work Institute is being hosted virtually. More details will be shared in the coming weeks leading up to our event date of September 11, 2020.

This is a virtual livestream institute and must be attended on 9/11/20 starting at 7:30 am CDT to receive CEU credit.

Visit virtual exhibitor “booths” to learn more about each organization. The attendees that visit the most booths will be entered into a raffle to win up to $200 in cash prizes. You must submit the form on each booth’s page to qualify.

Technical/Webinar Questions

Our webinar platform recommends Google Chrome, but Firefox is fine to use as well. Be sure your browser is current. Other browsers are not recommended and may show an error message.

The presentations are completely browser based, so no additional software downloads are required.

Try to refresh/reload your browser page. If that doesn’t resolve the issue, please call our technical support line: 630.320.2994

Browser:

Make sure you are using the most updated version of either Google Chrome or Firefox browser.

Bandwidth:

We recommend a minimum of 5Mbps download and 5Mbps upload speed on a wired connection. You can test your bandwidth here.

Yes, you can test your system by going to this demo webinar launch page. As long as you see the countdown at the bottom of the page, you are all set to join and view webinars on the day of the conference.

CEU Questions

You must LOG INTO THE CONFERENCE WITH THE LINK YOU RECEIVED. You must stay in each session for the entire time to receive full credit. Please note that your participation is being tracked in each session.

There are two ways to get your certificate:

  1. There will be a link on your screen immediately following the last presentation of the day.
  2. You will get an evaluation form by email shortly after the conference. Sometimes the email will go into your SPAM.

ONLY COMPLETE ONE EVALUATION FORM PLEASE. After you submit the evaluation form, your certificate will automatically appear on the screen. Please PRINT this for your records.

Call CAROL if you have a problem: 228.229.6555

Contact Carol P. Moraway, LCSW

Phone: 228-229-6555

Email: carol@socialworkfoundations.com

Social Workers:

ACE Approved Continuing Education ASWB logo

As a Jointly Accredited Organization, Amedco is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Amedco maintains responsibility for this course. Social workers completing this course receive 7.50 continuing education credits.

The following state boards accept courses offering ASWB ACE credit for Social Workers: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV, WY

* WV accepts ASWB ACE unless activity is in live in West Virginia then an application is required.

The following state boards accept courses offering ASWB ACE credit for Counselors: AK, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, MA, MD, ME, MO, ND, NE, NM, NH, NV, OK, PA, TN, TX, UT, VA, WI, WY

AL / Counselors: Activities not providing NBCC approval may be approved by the Board for individual licensees upon receipt of acceptable documentation prior to the activity. Please send course details to your licensing board for approval BEFORE the event. No approvals afterward by the board.

The following state boards accept courses offering ASWB ACE credit for MFTs: AK, AR, AZ, CA, CO, FL, IA, ID, IN, KS, MD, ME, MO, NC, NE, NH, NM, NV, OK, PA, RI, TN, TX, UT, VA, WI, WY

MA / MFTs: Participants can self-submit courses not approved by the MAMFT board for review.

The following state boards accept courses offering ASWB ACE credit for Addictions Professionals: AK, CA, CO, CT, GA, IA, IN, KS, LA, MO, MT, ND, NM, NV, OK, OR, SC, WA, WI, WV, WY

Licensed Professional Counselors: Louisiana

Louisiana: This program has been approved for 7.5 CE clock hours including 2.0 in Ethics and 3.0 in Diagnosis by the Louisiana Counseling Association as authorized by the Louisiana Professional Counselor Licensing Board of Examiners.